Large Home @Kingston Foreshore

Deeply Disappointing Stay – Serious Maintenance and Safety Concerns Positive: A convenient and quite location very close to all amenities of Kingston Foreshore Negative: We stayed two nights and this ranks as our worst accommodation experience in years. Arrival: Keys were not in the specified lockbox. When we called, the host was rude and dismissive, eventually admitting she may have put them in the wrong lockbox. Safety hazard: One bedroom ceiling was densely covered with mould, actively dripping water, and had a large dangerous bulge where rainwater had collected directly above the bed. This could collapse and injure a sleeping guest. Photos attached. Cleanliness: Only superficially cleaned. Kitchen cabinets, couches, and furniture were visibly dirty. The courtyard was neglected — dead plants in pots and a broken, unsightly BBQ left in the middle of the yard. Missing basics: No hand wash or dishwashing liquid. Towels were damp and worn out. No internet, dead batteries in the TV remote, basic free-to-air channels only. Maintenance failures: Multiple lights not working throughout, including only half the staircase lights (a safety issue). Only 1 of 4 bathroom heat lamps worked, making showers freezing cold. Weak shower pressure throughout. The location and space are the only positives. The property is poorly maintained and unsafe. We strongly urge Booking.com to investigate the ceiling hazard before other guests are put at risk.

A very poor and dangerous place, I'm seriously considering not using bookings.com again after this. Positive: Location and overall size of the place would be suitable for our work group when we come to ACT. Negative: The destroyed outdoor furniture, the electrical points throughout the house without any covers on them, no tv remote in 1 room, this room also had no A/C, no fan and the window didn't open, there were no cups in the kitchen, some of the outdoor door didn't close properly or lock, the bathroom doors didn't closer properly of lock, a number of lights didn't work, parts of door handles missing. I almost walked out after the 1st night....

We enjoyed our stay in Kingston, and really appreciated that there was enough space for 10 people, and ample air conditi Positive: The place was really spacious, particularly being able to accomodate 10 people. Loved the ample number of aircons, especially since it was an extremely hot weekend. The location was great, and instructions were incredibly easy to follow. It was a great place to stay for a few days. Negative: Unfortunately, there were quite a few issues we had with the property, namely the cleanliness. - Most dishes (plates, glasses, cups, cutlery & cooking utensils) were unclean, and looked like they hadn’t been washed at all. This meant we hand washed everything before we used it for cooking - A pillow in one of the bedrooms had an old blood stain on it - Many of the bathrooms didn’t smell clean upon arrival and contained mould, including supplied towels and old body wash - one of the third floor bathroom doors was broken, meaning the couple staying in that room couldn’t have full privacy when using the bathroom - the smoke alarm on the second landing of the stairs was open and didn’t have any batteries (We’re unsure if the fire safety regulations are different to that of Victoria, but didn’t seem safe nonetheless) - the aircon in one of the third floor bedrooms was dripping water all night, it eventually soaked the towels and carpet underneath - There was a leak coming from the back/side door next to the garage and outdoor area, which lead to a small puddle in the hallway

It was perfect and well priced for our needs. There were 9 of us Positive: Property convenient location, clean, comfortable Easy to find Negative: Ensuite door was off runner, bbq area could be cleaned

The stay was so spacious and convenient. Perfect location. But the rooms were not very clean. We found spiders and bugs even under pillows. We couldn't find the vacuum cleaner. So it was bit hard for us to clean up before we started. But we left the house nice and clean.